The product · One engagement
Out of your head. Into the team's hands.
The Handover moves one area of your business out of your head and into a system your team can run. We build it beside you, then walk it to them.
Fixed scope. · Fixed fee. · Six weeks.
Plate · the build · in your business
No. 01 · The six weeks
IWeek 1
SprintSit with you
We sit down, listen, and choose the one area to move first. No forms. A conversation, in the room.
IIWeeks 2 to 4
BuildBuild the spine
We build the spine of the system · written, named, owned. You review by voice note, on your own time.
IIIWeeks 5 to 6
HandoverHand it over
We hand it to the team and walk it once with them. Then it runs without us.
No. 02 · What you walk away with
1A clear read on the blind spots you can't see from inside your own business.
2An onboarding flow the team runs without checking in.
3Standards in your voice, written down, posted where the work happens.
4Decision rules for the calls that used to land on your phone.
5A team rhythm that replaces "just ask the founder".
No. 03 · Where we start · one area, chosen together
IOnboarding
The team's first weeks, run without you.
IIThe client experience
Every touchpoint, defined and owned.
IIISales · enquiry to close
From first enquiry to a confident yes.
IVTeam structure & clarity
Position descriptions, KPIs, who owns what.
VStandard operating procedures
The how, written down and repeatable.
VIWhat great looks like
The standard, in your voice.
VIIOperational rhythm
The cadence and meetings that hold it.
VIIIDecision rules
The calls that used to land on your phone.
IXMission, vision & values
The why, made usable by the team.
Plate · a premium clinic · in session
No. 04 · Three tiers · investment shared on application
ISolo
Six weeks
~7.5 hrs founder time
One area
By application
IIMulti-area
Ten weeks
~12 hrs founder time
Two to three areas
By application
IIIGroup / Multi-site
Quoted by scope
Across locations
The whole spine
By application